CONVERSATIONS BUILDING ENURGI

Where have we been, you may ask? It certainly has been a long time since my last post, but we decided that the most important thing in 2008 was to have as many direct conversations with our users as possible. For the past few months we have been talking with patients and caregivers across the country, getting insight and feedback about ENURGI. It is these conversations that have essentially shaped our focus these last six (6) months.

We have some amazing stories of caregivers and patients connecting on ENURGI --- but I will save that for another post as you will be hearing from me each week as we move forward!

Two of the more exciting features now on ENURGI leverage instant communication through mobile and video technology. ENURGI users can now reach out to one another very quickly through ENURGI mobile. And caregivers can start to really market themselves directly to patients with ENURGI Video.

ENURGI MOBILE
This great idea came from our caregivers. We were curious about the slow response time of caregivers when a patient expressed interest in their profile. Sometimes, it was a day or two before anyone responded to a patient inquiry.

In a conversation with several caregivers we learned that they do not necessarily check email as they were so busy working and taking care of their families. One caregiver told me that she would rather receive a text message when someone was interested in her services -- In that conversation, ENURGI Mobile was born.

Now caregivers and families can sign up for ENURGI Mobile and receive text messages anytime a member reaches out to a family, patient or caregiver. Caregivers can also receive alerts when a new job is posted in their community. So if you haven't already, login to your ENURGI account and sign up for ENURGI Mobile.

ENURGI VIDEO
We have also integrated a video display feature where caregivers and families/patients can submit a videography of themselves. A caregiver can produce a video further enhancing his/her ENURGI profile. A family member can add video of a loved one so that caregivers can get a sense for a patient's care needs.

As ENURGI grows, we see a lot of exciting ways to leverage the video communication for training and educating members of the ENURGI community.